Shipping & Delivery

Returns & Exchanges

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Shipping & Delivery

We ship worldwide from our studio in Morocco via DHL Express.

Each lamp is handcrafted to order in our Marrakech atelier, then carefully prepared and flat-packed for safe and efficient international delivery.

Production typically takes 2–3 weeks, followed by delivery within 3–12 days depending on destination.

Tracking details are provided once your order is dispatched.

Shipping

Shipping is calculated at checkout based on your location and the size and composition of your order.

A shipping estimate is available in your cart (in USD).

Shipping for single-piece orders generally falls within the ranges below, depending on the size of the piece and destination.

Europe & UK
$40–$80

US & Canada
$60–$100

Australia & Rest of World
$95–$140

Morocco
Local delivery rates apply

For multiple pieces, the shipping cost per item reduces significantly through the efficiencies of combined packing and more favourable consolidated rates.

Import Duties & Taxes

Import duties and local taxes are not included in our prices or shipping and may be payable on delivery.

These are determined by local authorities and are the responsibility of the recipient.

DHL will contact you directly to confirm the amount and arrange payment where applicable.

If you would like guidance for your location, we are always happy to assist.

Returns & Exchanges

Each piece is made to order, and we take care to ensure it reaches you in perfect condition.

Each lamp is made by hand, and small variations are a natural part of the process.

We encourage considered selection and are always happy to provide guidance prior to ordering to ensure the piece is right for your space.

With this in mind, we do not offer returns or exchanges for change of mind. However, if your order arrives damaged or there is an issue with your piece, please contact us within 3 days of delivery, and we will be happy to assist.

Where possible, we will offer a replacement or appropriate resolution.