Import taxes and duties are not included in our prices and may be charged on delivery. These are set by local authorities and are the responsibility of the recipient. DHL will contact you directly to arrange payment on their behalf.

Yes - we ship to most countries from Morocco using DHL Express.

For full details, please refer to our Shipping and Delivery page.

Production typically takes 2–4 weeks, followed by delivery in 3–12 days, depending on your location. Please allow additional time for large orders or large custom pieces.

Tracking details are shared once your order is on its way.

We recommend warm white LED bulbs (max 15W). Clear bulbs cast patterned light, while pearl bulbs create a softer, more diffused glow. We’re happy to suggest suitable options for your setting.

Our collections are designed to be used individually, in pairs, or in layered compositions. We’re happy to advise on scale, proportion, and configuration.

Yes - custom colour compositions, sizes, and refinements are available on request. We’re happy to work with you to find the right balance for your space, or develop something more bespoke.

We collaborate with designers, architects, and trade clients worldwide.

To learn more and enquire, please visit our Trade page or get in touch.

Installation should be carried out by a qualified electrician. Our lamps are designed to work with standard pendant fittings, with adjustable positioning along the cable. For larger or custom pieces, alternative suspension methods may be used. Please see our Installation Guide for full details.

Each lamp is designed in our Marrakech studio and handcrafted to order by a community of skilled women artisans in a nearby village on the road to the Atlas Mountains, working from their homes.

Yes - we work in close partnership with the artisans who make our lamps, supporting fair, consistent work and long-term relationships. Our approach is centred on preserving traditional skills while contributing to a more stable and positive future for their families.

Dust regularly using a soft brush, lint roller, or a vacuum with a brush attachment. For a deeper clean, gently wipe with a lightly damp cloth.

Designed for interior use only. Water-resistant nylon versions can be made for use in covered outdoor spaces.

Our lamps are supplied as shades only. Electrical fittings are not included and should be sourced locally to meet your requirements. For full guidance, please refer to our Installation Guide.