Floos Molten Cluster Pendant Necklace

Shipping Fees & Estimated Timing

We offer free shipping on online retail orders over $500 USD (excluding import taxes and duties).

For orders under $500, flat-rate shipping fees apply:

USA & Canada – $20 | 3–7 business days

Europe – $20 | 3–6 business days

Australia & NZ – $40 | 5–12 business days

Other Countries – $40 | 4–14 business days

Delivery times reflect shipping only and do not include order processing or production.

We ship worldwide via DHL Express.

Jewellery & Bags – Ready to Ship
Usually dispatched within 1–5 business days.

Lamps – Handmade to Order
Production usually takes 1–3 weeks.

Mixed Orders – Shipped Together
If your order includes both ready-to-ship and made-to-order items, we’ll send everything together once the lamps are ready.

For full details, please visit our Shipping & Returns page.

All orders ship from our Marrakech studio. Depending on your country, import tax or duty may apply. These are determined by your country's customs authority and are not included in our prices or shipping fees.

For full details, please visit our Shipping & Returns page.

We know customs can be a little confusing - if you’re unsure, feel free to contact us. We’re happy to help.

We want you to love your Hamimi piece. If you have any questions before ordering—about colour, size, or styling—we’re always here to help so you can order with confidence.

Lamps – Custom-made to order in our Marrakech studio and not eligible for return or exchange due to change of mind.

Jewellery & Bags – Eligible for return within 30 days of delivery if you change your mind.

• 20% restocking fee applies

• Original shipping is non-refundable

• Return shipping is the customer’s responsibility

For full details, please visit our Shipping & Returns page.